Your privacy matters to 877win. This document explains exactly what personal data we collect from Pakistani players, how we use it, who we share it with, and the rights you hold over your own information.
This Privacy Policy ("Policy") describes how 877win ("Company", "we", "us", "our") collects, processes, uses, stores, and protects the personal data of individuals ("you", "User", "Player") who access or use the 877win online gaming platform at 877win.club. This Policy applies to all 877win services including the website, any mobile applications, and all associated features. By registering an account or using any 877win service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you must not use the 877win platform.
1.1 For the purposes of applicable data protection legislation, 877win is the data controller responsible for your personal data collected through the 877win platform.
1.2 877win operates under an international gaming licence and is subject to the data protection requirements imposed by that licensing jurisdiction, as well as any applicable privacy obligations relevant to the processing of data belonging to Pakistani users.
1.3 Any questions or requests relating to your personal data should be directed to 877win's support team using the contact details provided in Section 15 of this Policy.
877win collects personal data in three primary ways: information you provide directly, data generated through your use of the platform, and information received from third parties. The following table summarises the categories of personal data 877win collects:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Registration and KYC |
| Contact Data | Pakistani mobile number, email address | Registration |
| Financial Data | JazzCash / EasyPaisa account reference, HBL / UBL / Meezan Bank account details, transaction history | Deposit and withdrawal |
| KYC Documents | CNIC scan, utility bill, selfie verification image | KYC verification |
| Technical Data | IP address, device type, browser, operating system, session logs | Platform use |
| Usage Data | Games played, bet history, deposit frequency, session duration | Platform use |
| Communications Data | Support chat transcripts, email correspondence | Customer support interactions |
| Preference Data | Language settings, notification preferences, responsible gaming limits set | Account settings |
877win processes your personal data under the following legal bases:
5.1 Account Management: To create, maintain, and administer your 877win account, including processing login requests, managing your PKR wallet, and updating account details.
5.2 Payment Processing: To facilitate PKR deposits and withdrawals through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK. Financial data is shared with the relevant payment processor only to the extent necessary to complete the transaction.
5.3 Identity Verification: To verify your identity in accordance with KYC requirements under 877win's licensing obligations. This includes verifying your age to enforce the 21+ policy.
5.4 Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and other prohibited conduct as defined in the 877win Terms & Conditions.
5.5 Responsible Gaming: To monitor gaming behaviour for indicators associated with problem gambling and to administer responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion where requested or applied by 877win.
5.6 Customer Support: To respond to your queries, complaints, and requests submitted via live chat, email, or any other support channel.
5.7 Legal Compliance: To fulfil 877win's obligations under its gaming licence, anti-money laundering regulations, and any lawful requests from regulatory or law enforcement authorities.
5.8 Platform Improvement: To analyse aggregate usage patterns, game performance, and technical data to improve the 877win platform experience. This analysis uses anonymised or pseudonymised data where possible.
5.9 Marketing Communications: Where you have given explicit consent, to send promotional offers, bonus announcements, and platform updates via the contact details associated with your 877win account. You may opt out of marketing communications at any time through your account settings or by contacting support.
6.1 877win does not sell your personal data to third parties under any circumstances.
6.2 877win may share your personal data with the following categories of third parties, strictly for the purposes described:
6.3 All third parties with whom 877win shares personal data are required by contract to handle that data in accordance with applicable data protection standards and to use it solely for the agreed purpose.
7.1 877win uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain session security, and analyse usage patterns. Cookies are small text files stored on your device.
7.2 The categories of cookies 877win uses are as follows:
7.3 You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 877win platform, particularly login and session management features.
8.1 877win implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
8.2 While 877win takes robust measures to protect your data, no system is entirely free of risk. In the event of a personal data breach affecting your rights, 877win will notify affected users and relevant authorities in accordance with applicable requirements.
8.3 You also play a role in protecting your data by maintaining the security of your 877win login credentials and not sharing your account details with others.
9.1 877win retains personal data for as long as your account remains active and for a mandatory period following account closure. The mandatory post-closure retention period is determined by 877win's licensing obligations and applicable anti-money laundering requirements, which typically require records to be held for a minimum of five years from the date of account closure or the final transaction.
9.2 Data that is no longer required for any purpose listed in this Policy or required by law will be securely deleted or anonymised.
9.3 Communications data, including support chat transcripts, may be retained for a shorter period unless they relate to a dispute, complaint, or regulatory matter that requires longer retention.
10.1 877win operates under an international gaming licence, and certain data processing activities may involve the transfer of personal data to service providers or infrastructure located outside Pakistan.
10.2 Where personal data is transferred internationally, 877win ensures that appropriate safeguards are in place, including contractual protections with the receiving party requiring them to handle data to a standard equivalent to that applied by 877win.
10.3 Payment processing through local Pakistani methods (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) is handled by those providers under their own data protection frameworks, subject to their individual privacy policies.
Subject to applicable law and 877win's legal obligations, you have the following rights in relation to the personal data 877win holds about you:
To exercise any of these rights, please contact 877win support via the contact details in Section 15. 877win may require you to verify your identity before processing a rights request.
12.1 877win services are strictly for persons aged 21 and above. 877win does not knowingly collect or process personal data from persons under the age of 21.
12.2 If 877win discovers that personal data has been collected from a person under 21, it will immediately close the associated account, return any deposited funds through the original payment method, and delete the minor's personal data in accordance with its data retention obligations.
12.3 If you are aware that a person under 21 has registered on 877win, please notify support immediately at the contact details in Section 15.
13.1 The 877win platform may contain links to third-party payment providers or other services. This Privacy Policy applies only to data processing carried out by 877win. 877win is not responsible for the privacy practices of third-party services accessed via the platform.
13.2 When you use a third-party payment method such as JazzCash or EasyPaisa, the relevant provider's own privacy policy governs how that provider handles the data associated with the transaction. 877win recommends that you review the privacy policies of any third-party services you use in connection with your 877win account.
14.1 877win reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via the mobile number or email address associated with their account, or by prominent notice on the platform.
14.2 The effective date of the current version of this Policy is stated at the top of the document. The most recent version of this Policy supersedes all prior versions.
14.3 Continued use of the 877win platform following the publication of a revised Privacy Policy constitutes acceptance of the updated terms. If you do not accept the revised Policy, you must cease using the platform and contact support to request account closure.
15.1 For all privacy-related queries, data subject rights requests, or concerns about how 877win handles your personal data, please contact us through the following channels:
15.2 When submitting a data subject rights request, please include your registered 877win username, the specific right you wish to exercise, and sufficient detail for 877win to identify and locate the relevant data. 877win may request additional information to verify your identity before processing the request.
15.3 If you are unsatisfied with 877win's response to a privacy concern, you have the right to escalate the matter to the relevant supervisory authority in the jurisdiction applicable to your complaint.
877win collects personal data only from players aged 21 and above. Age verification is a mandatory part of the KYC process. For information on how 877win supports responsible gaming and player wellbeing, please visit our Responsible Gaming page.
Our support team handles data requests promptly. Whether you want to access your data, update your details, or learn more about how 877win protects your privacy — we are here to help.
21+ only. Please play responsibly. Responsible Gaming